CARTE CADEAU • POUR LA BOUTIQUE EN LIGNE NORTHERN BLACK
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Parfaite pour toutes les occasions, qu'il s'agisse d'un anniversaire, de Noël, d'une pendaison de crémaillère ou d'une baby shower, la carte-cadeau Northern Black est ce que tout le monde souhaite !
Vous choisissez le montant, le destinataire peut l'échanger sur notre boutique en ligne, simple, facile et élégant.
Il peut facilement être envoyé par courrier électronique ou imprimé et offert en personne. Nous avons bien sûr fourni un design élégant, de sorte qu'il soit parfait une fois imprimé, plié et offert dans une enveloppe sous le sapin de Noël !
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Avis de non-responsabilité - veuillez noter que cette carte cadeau n'est pas échangeable contre du temps de tatouage ou des designs personnalisés, elle n'est valable que pour tous les produits de notre boutique en ligne - www.northernblack.shop
Toutes les cartes cadeaux sont valables 1 année civile complète après l'achat.
Les cartes cadeaux ne peuvent pas être remboursées.
Tous les achats avec des cartes-cadeaux sont soumis à nos règles et principes standards.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase. Any return shipping costs will be the responsibility of the customer.
To start a return, you can contact us via our contact form, here. Please note that returns will need to be sent to the following address: 27 Percy Road, flat 4, NE262AX, Whitley Bay UK.
You can always contact us with any return questions via our contact form or live chat.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
If your parcel has been unclaimed and sent back to us, we are happy to send it back to you. A new shipping invoice will be sent to you to cover the cost of the resend.
EXCEPTIONS / NON-RETURNABLE ITEMS
Certain types of items cannot be returned, like digital downloads, custom products (such as special orders or personalized items), one-of-a-kind products, and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
We do not accept any order cancellations or returns for orders including digital products, one-of-a-kind products or custom designs.
EXCHANGES
The best way for us to quickly fix any issues you may have with a product is to offer store credit for the amount you originally paid.
EUROPEAN UNION 1 COOLING OFF PERIOD
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can also exercise your right of withdrawal electronically through our online withdrawal form via the Submit Withdrawal button accessible on every page. If you use this online function, we will send you a receipt confirmation by email without undue delay.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if any requested refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your return, please contact us through our contact form.
