Frequently Asked Questions
General
Welcome to Northern Black! We strive to bring you the most brilliant within Nordic and Celtic art! You can learn all about us on our blog, social media and via our newsletter.
TRADE NAME: NorthernBlack
PHONE NUMBER: 07368662056
EMAIL: contact@northernblack.com
PHYSICAL ADDRESS: 173 Whitley Road, Whitley Bay, NE262DN, England.
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Shipping, Returns and Refunds
To see our our returns and refunds policy click here
View our Shipping Policy here
Northern Black can not guarantee that international orders will arrive without customs charges, this charges are due to your countries customs policies.
Your order cannot be changed once your order has been shipped.
If your order hasn't shipped yet, contact us and we may be able to fix your order before it is dispatched.
You can track your order once it has shipped here using Royal Mail Tracking with the order number we provide in your dispatch email.
We can't cancel your order once your order has been shipped. If your order hasn't been shipped contact us here.
Payments
We give the option to use Klarna Payment to spread the cost of your order.
We offer the option to spread the cost using clearpay at check out
You can spread the cost of your order now using Paypal Pay in 3 at check out.
Products
You can find all our size guides on our product pages, if you have any questions about our sizing you can contact us
At Northern Black we are driven to become a fully sustainable business so we can have a positive impact on the planet. We have started creating our products in house, This includes Printing our own T-Shirts, using eco friendly resin to make our skulls and alters and even using recycled wood to make our products.
The products that we don't create in house like our books we work with companies who can create our books in a sustainable manor.
Finally we are also working on our replanting Yggdrasil project to help offset our carbon emissions.
While we cannot be 100% Sustainable at this time it is our goal in the future and we are making every effort possible to do so.
